NOTE MAKING
Note making is a process of writing short records of anything which we listen, saw or read. It helps to aid our memory and remember things. Note making is a good activity which makes any written record available to us whenever we need.
Characteristics of good notes
1. Compact
2. Complete
3. Contains all the important information
4. Logical presentation
5. Understandable
6. Use of abbreviation
Point to note:-
Confusing abbreviations should be avoided, e.g., the abbreviation 'under' may stand for understand,
understood and understanding.
Example: Read the text and prepare notes and write title of the passage-
1. A good business letter is one that gets results. The best way to get results is to develop a letter that, in its
appearance, style and content, conveys information efficiently. To perform this function, a business
letter should be concise, clear and courteous.
2. The business letter must be concise: don't waste words. Little introduction or preliminary chat is
necessary. Get to the point, make the point, and leave it. It is safe to assume that your letter is being read
by a very busy person with all kinds of papers to deal with. Re-read and revise your message until the
words and sentences you have used are precise. This takes time, but is a necessary part of a good
business letter. A short business letter that makes its point quickly has much more impact on a reader
than a long-winded, rambling exercise in creative writing. This does not mean that there is no place for
style and even, on occasion, humor in the business letter. While it conveys a message in its contents, the
letter also provides the reader with an impression of you, its author: the medium is part of the message.
3. The business letter must be clear. You should have a very firm idea of what you want to say, and you
should let the reader know it. Use the structure of the letter—the paragraphs, topic sentences,
introduction and conclusion—to guide the reader point by point from your thesis, through your
reasoning, to your conclusion. Paragraph often, to break up the page and to lend an air of organization to
the letter. Use an accepted business-letter format. Re-read what you have written from the point of view
of someone who is seeing it for the first time, and be sure that all explanations are adequate, all
information provided (including reference numbers, dates, and other identification). A clear message,
clearly delivered, is the essence of business communication.
4. The business letter must be courteous. Sarcasm and insults are ineffective and can often work against
you. If you are sure you are right, point that out as politely as possible, explain why you are right, and
outline what the reader is expected to do about it. Another form of courtesy is taking care in your writing and typing of the business letter. Grammatical and spelling errors (even if you call them typing
errors) tell a reader that you don't think enough of him or can lower the reader's opinion of your
personality faster than anything you say, no matter how idiotic. There are excuses for ignorance; there
are no excuses for sloppiness.
5. The business letter is your custom-made representative. It speaks for you and is a permanent record of
your message. It can pay big dividends on the time you invest in giving it a concise message, a clear
structure, and a courteous tone.
1.1 conveys info efficiently
to get results
1.2 is concise
1.3 is clear
1.4 is courteous
2. How to write a gd. busns.
Letter
2.1 Making letter concise
2.1.1 Intro shd be brief
2.1.2 make your pt in precise words and sent’s
2.1.3 short letter more effective
2.1.4 style is imp.—may ocasnly have hum’r
2.2 Achieving clarity
2.2.1 Have a clear idea of
what you wish to say
2.2.2 structr the letter—intro & conclsn.
2.2.3 use accepted format; para, topic, sent’s
2.2.4 check facts, expl’ns, refs.
2.3 Being courteous
2.3.1 Expln. your pt. politely—avoid
sarcasm/insults.
2.3.2 careful wrtg & typg.
2.3.3 gram. & spel’g errors to be avoided
3. Importance of busns. Letter
3.1 a representative
3.2 permanent rec. message.
Title: Writing a Business
Letter
