COMMUNICATION

Communication is a dynamic, two-way, and active process which takes place between at least two people or between the sender (source/speaker/writer) and the receiver (audience/listener/reader). In this section, we will study various aspects related to Communication. 

A. COMMUNICATION                                                        

1. Introduction of
• Communication 
• Business Communication
• Corporate Communication
2. Communication: Features/characteristics/nature
3. Communication: Types
• Non-verbal communication
• Verbal Communication
• Formal and Informal communication
4. Communication: Elements/Parts of the Communication Process
5. Communication: Process
6. Communication: Importance
7. Objectives of 
• Communication
• Business Communication
8. Communication: Function
9. Communication: 7Cs /principles
10. Communication: Barriers
11. Communication: Flows
12. Communication: Levels
13. Language as a Tool to Communication
14. Communication: Old and New Technologies
• INTERNET 
• WEBSITE
• E-MAIL
• ELECTRONIC CLEARANCE SERVICE (ECS)
• VIDEO CONFERENCING
• SHORT MESSAGE SERVICE (SMS)
• VOICE- MAIL
• MOBILE
15. Communication: Models
16. Strategic E-Communication
17. E-Commerce
18. Business E-commerce: introduction and models
19. Previous Year Question Papers (Business Communication) BCA (2015-2020) CCS University