WhatsApp

 

WhatsApp:

WhatsApp Messenger, or simply WhatsApp, is an internationally available American freeware, cross-platform centralized instant messaging (IM) and voice-over-IP (VoIP) service. It is an electronic social media based on android technology, developed for the worldwide public to share various types of information in in the form of texts, audio and audio-visual with the different linkages. Jan koum and Brain Acton are the founders of this social media. It was initially started for android mobile devices. Then after it came over to Windos, Symbian, IOS, Blackberry OS. It is processing more than 30 billion messages every day.

 

Features:

a)      It is a largest messaging platform all around the world.

b)     It uses all sort of files, text, emojis, audio, video, ppt, pdf etc.

Advantages:

a)      It is very easy to send different forms of messages to any person or group of persons of the world.

b)     It is free of charge so any common person can use it.

c)      It does not have any advertisement so does not consume the time of the user.

d)     It is user friendly which facilitates user for getting different types of information.

e)      It is useful to share user’s location, photos, status with friends.

f)      It doesn’t require money to chat, to audio calls and video calls also.

Disadvantages:

a)      It is comparatively costly because requires smart phones.

b)     It requires whatsApp accounts by both the sides.

c)      One must have access to internet to send and receive messages.

d)     One cannot call using this app free.

e)      Any unknown person can see the profile and know the contact number for misuse.

SOCIAL NETWORKING

 

Social Networking

The term social networking refers to the use of internet-based social media sites to stay connected with friends, family, colleagues, customers, or clients. Social networking can have a social purpose, a business purpose, or both, through sites like Facebook, Twitter, LinkedIn, and Instagram.  A social media site is a website that allows people with similar interests to come together and share information, photos and videos. This method of communication is called social networking. Social networking is designed to share content quickly, efficiently and in real time. Examples- Facebook, YouTube, Twitter, blogs , Instagram, snapchat, LinkedIn, my space, Pinterest, etc. are examples of Social Media.

Features:

a)    It works on advanced mobiles and it is a web-base technology.

b)    On mobile or smart phone, it is called app.

c)     It is the communication tool started with computers.

d)    Social media technologies include blogs, picture-sharing, wall-postings, e-mail, music sharing, instant messaging, crowd sourcing and VO IP etc.

e)    It functions in many different forms such as e-magazines, Internet Forums, weblogs, Social blogs, wikis, social networks, podcasts, photographs or pictures, videos, rating and social bookmarking etc.

Advantages:

a)    It helps to refresh our personal as well as professional relations.

b)    It encourages people to develop various skills like writing, presentation etc.

c)     It facilitates open communication.

d)    It enhances and updates knowledge of the user.

e)    It provides strong platform for amplification of personal network.

f)      It also provides tools to help a person to work together across the globe and also to create their own meanings to various issues in different work environments and social contexts.

g)    It provides opportunities to widen business, because it helps to build and develop a more competent and reliable business.

h)    It is very beneficial for e-commerce.

i)      It is very useful for social mobilization as communication is done more privately than in real life & response time is very short.

Disadvantages:

a)    User can get addicted and kills his/her time.

b)    It reduces direct and physical interaction.

c)     It gives to much exposure to children which can lead to alcohol, tobacco, and sexual abuse.

d)    Its information is not reliable and credible.

e)    It has given rise to unhealthy tendencies like cyber bullying.

f)      A wrong online brand strategy could put the business at a viral disadvantage and may even damage its reputation.

g)    It can have negative influence on worker productivity as it consumes lot of time of work.

MOBILE

 

MOBILE

Mobile is a wireless telephone having worldwide range of communication available for all. It provides multimedia facilities for exchanging data in an electronic form based on digital technology.

Features:

a)      Now it has become a very smart phone which works like a small computer.

b)     It provides even a sufficient memory to store data of different types.

c)      It has multimedia function.

d)     In addition to SMS, emails operating are also easily affordable through the android technology.

e)      Different types of apps like CCTC displays, water pump controlling can also be used through the mobiles.

f)      We can exchange data in the form of text, audio, audio-visual, photos etc.

Advantages:

a)      It is very helpful in emergencies.

b)     It provides texting capabilities which doesn’t disturb others.

c)      It helps to use Internet Facility.

d)     We can remain in constant touch with each other.

e)      It facilitates to improve our communication skill.

f)      It acts as a marketing tool for companies.

g)     It also provides facilities of music, games, alarm clock , notes, calendar, reminder etc.

Disadvantages:

a)      Continuous exposure of its signals can be strong reason for injury to our health in different ways.

b)     It is an expensive device.

c)      It can disturb us due to unexpected phone calls.

d)     It can be a device for wastage of time if one gets addicted to it.

e)      It is approachable to everyone which can be big concern for someone.

f)      It can be reason for accident if used frequently during driving.

g)     Its misuse can create many personal and social problems.

VOICE-MAIL

 

VOICE MAIL

A voicemail is an electronically stored voice message that is left by a caller to be retrieved later by the intended recipient. It is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; etc. by using an ordinary phone.

Advantages:

a)      It can help to the user to make life easier with its many features and settings

b)     It is simple to use which does not require any additional equipment.

c)      It requires less phone tags.

d)     It is less costly so saves money.

e)      It takes less time for communication.

f)      It can be used without any time restriction.

g)     It establishes personal relationship and strong business connections. .

Disadvantages:

a)      It is impersonal as the caller is dealing with the message services and not a human being.

b)     Some business voicemail systems are difficult and time consuming to navigate.

c)      It requires calling your inbox and entering your password to get the messages.

d)     Business voice mail systems can be very frustrating compared to personal voice mail on cell phones.

e)      If the call receiver has kept the phone on silent mode he will not know that he has received

f)      the message

g)     Its voice message may be easily ignored by the recipient .

h)     Recording of voice mails can be easily denied as a proof .

SHORT MESSAGE SERVICE (SMS)

 

SHORT MESSAGES SERVICE

SMS i.e. Short Message Service is a simple , globally accepted way of electronic communication that sends alpha numeric messages between two or more mobile phones. It is non-real time text messaging service. Generally, SMS length is about 160 characters (maximum). It can also be used in external systems such as electronic mail, paging, voice mail systems, PCs and other digital gadgets.

 Advantages:

a)      It is available on all Cell Phones i.e. mobiles

b)     It is user friendly

c)      It is so convenient to use silently without disturbing to others.

d)     It is convenient for reader to respond also.

e)      It takes less time for communication.

f)      It can be used without any time restriction.

g)     It is less costly or cheaper.

h)     It uses less amount of service signals.

i)       It is useful for the people having hearing problems.

j)       Its editing is possible for more improvements.

Disadvantages:

a)      It is having limited storage.

b)     If phone or SIM card is corrupted the data may lost.

c)      It provides limited length for messages to send .

d)     Other forms of content e.g.videos etc. cannot be sent or requires EMS or MMS.

e)      It is not suitable in emergencies.

f)      It does not ensure immediate delivery of messages .

g)     Phone users can be bombarded by unsolicited messages and which wastes time.

h)     It is not useful to visually disabled persons.

i)       The illiterate people may find it difficult to use .

j)       It is not possible to know whether the recipient person has read the SMS or not.

k)     They cannot be delivered to DND (i.e. Do not Disturb) subscribers.

VIDEO CONFERENCING

 

VIDEO CONFERENCING

Video conferencing is a method of communication where computers are used to provide a video-link between two or more people. It is nothing but a simple two-way webcam-based communication for any serious discussion or negotiations.

The requirement of equipment for videoconference:

a)      A computer and a webcam at both the ends.

b)     A microphones and speakers

c)      Broadband Internet access

d)     Videoconferencing software

e)      A soundproof studio/room.

Advantages:

a)      It reduces travel cost.

b)     It can be done at flexible hours.

c)      Provides face to face interaction to respond accordingly.

d)     It is convenient for physically enabled persons.

e)      It can increase productivity of people don’t want to travel.

f)      It improves Efficiency of the managers.

g)     It facilitates the sharing of visual data.

h)     It enables the organisation to plan, execute and keep a watch on it.

Disadvantages:

a)      It is very expensive as compared to teleconferencing and email.

b)     Technical issues may damage communication.

c)      There may be disruptions because of failure of equipment or power.

d)     It cannot completely replace physical face to face meeting.

e)      It would be inconvenient for people in different time zones.

f)      The number of participants in a group may also be limited.

g)     A face to face meeting is required for verification of confidential documents.

ELECTRONI CLEARANCE SERVICE

 

ELECTRONIC CLEARANCE SERVICE (ECS)

ECS is an electronic mode of payment/receipt for transactions that are repetitive and periodic in nature. It is an electronic mode of funds transfer from one bank account to another bank account using the services of clearing house. It facilitates bulk transfer of money from one bank account to many bank accounts or vice versa.

Features:

a)      It is an on-line money transfer process.

b)     Bulk fund transfers from one account to many accounts is possible through this service.

c)      This can be used both for making payments of dividend, interest or for collection of amounts of telephone, electricity charges etc.

d)     There are two types of ECS called ECS(Credit) and ECS(Debit).

·        ECS Credit

ECS credit is used for allowing credit to a large number of beneficiaries by raising a single debit to the customer’s account, such as dividend, interest or salary payment.

·        ECS Debit

ECS debit is used for raising debits to a number of accounts of consumers or account holders for affording a single credit to a particular institution, in cases such as utility payments like electricity bills and telephone bills.

Advantages:

a)      It does not require frequent visits to bank for paper compliance which saves time of account holders.

b)     It reduces administrative work which saves administrative cost.

c)      It avoids chances of loss of instruments in postal transit.

d)     It also avoids chances of frauds through fraudulent access .

e)     It assures right payments at right time.

f)       It reduces paper handling and paper cost accordingly.

g)      Record of transfer helps to track the record of transits.

Disadvantages:

a)      It requires an online account which can be inconvenient sometimes.

b)     It also needs to maintain an account per organisation, which can be bothersome for some.

c)      Sometimes, if passwords hacked , serious financial loss can be caused.

d)     It becomes difficult to identify theft if virus protection or firewalls are not used for computers.

E-Mail

 

EMAIL

E-mail stands for electronic mail. It is sent through internet from one email account to another email account/s. It works exactly like postal department but digitally. Mail system (like postal department) transmits messages over communication networks. It is a message that may contain text, files, images, videos or other attachments sent through a network to a specified individual or group of individuals. This electronic-mail has done wonders to the speed of written communication.

Features:

b)     It is the fastest mode of communication in businesses/organizations.

c)      It is extremely fast and can be sent to anyone irrespective of his physical location.

d)     Electronic files in the form of words, tables, pictures, graphs, sounds, videos etc. can be sent with this mail.

e)     It is cost effective.

f)       Electronic mail systems have get ways to other computer systems enabling users to send electronic mail anywhere in the world.

g)      Its message in soft copy can be sent from one computer to another over the internet using a set webmail service address.

Advantages:

a)      It is very speedy so it saves time.

b)     It is convenient for both the parties as it does not require physical presence and disturb the routine.

c)      It is convenient from time point of view as it can be seen whenever someone is free.

d)     It can be sent to a large number of receivers at the same time.

e)     Instant clarifications and additional information can be exchanged if both the parties are on-line.

f)       It is comparatively more confidential and safe method because email account is password protected.

g)      E-mail messages can be easily saved in large size on a computer and quickly referred as and when required.

h)     It is a useful Marketing Information tool for a business.

i)       It is very economical and cheaper than postal mail.

Disadvantages:

a)      Hard copies of documents cannot be sent through e-mail.

b)     Internet is very essential facility without which it cannot be exercised.

c)      There is threat of virus through email hence there is possibility of corruption of  the data on computers.

d)     It becomes difficult to send heavy or many files at the one and same time.

e)     It is not easily affordable to common and illiterate people.

In spite of these some limitations e-mails become an effective and popular tool of business communication.

WEBSITE

 

WEBSITE

A place connected to the internet that stores various types of information in digital form is called World Wide Web. While a set of interconnected web pages on a single web domain is known as ‘website’.

 Features:

a)      It is a collection of publicly accessible , interlinked web pages that share a single domain name.

b)     It can be created and maintained by any individual, group, or organizations to serve a variety of purposes.

c)      A website includes a beginning file called a home page.

d)     Web address allows anyone to reach to a particular website.

e)     It can also be of just a few pages or lots of pages.

f)       There are different types of websites e.g. E-commerce websites, Blogs, Picture sharing websites, Informational websites, etc.

g)      Web pages of a website are viewed with a browser.

h)     It is accessible through internet or private local area network.

i)       Each website has a unique internet address known as a Uniform Resource Locator (URL).

j)       Each web address starts with ‘www’.

Advantages:

a)      It gives us wider and vast reach to be wider by all means.

b)     Audio and video on website make information easy.

c)      Its information has logical presentation which is easy to understand.

d)     It is available 24 X 7.

e)     It is an effective platform for business of displaying important business information to general and specific public.

f)       It provides all the contact information such as phone numbers, postal & email address to reach to the publisher/organization easily.

g)      It also provides security in an encrypted form for confidential information.

h)     It is also possible to facilitate FAQs of customers regarding firms, its products and services.

i)       Organisations can Provide Instant Support to their users and customers.

Disadvantages:

a)      On the websites the information may be outdated and sometimes unreliable.

b)     Fake information may spread adverse publicity about the company or someone.

c)      Sometimes it becomes difficult in reaching the target audience.

d)     The spam emails can engage the space and block it for the real users.

Though website has shortcomings but a business essentially needs their own websites in today’s competitive world.