PROCESS OF COMMUNICATION

 समझने के लिए वीडियो अवश्य देखिये। 

PROCESS OF COMMUNICATION

All the above essentials parts of process of communication makes it a dynamic process. The process of communication includes the five steps and without these steps it is not possible for the process to be completed. The five steps of process of communication are: - ideation, encoding, transmission, decoding and feedback.

1. IDEATION (Thinking of a message): -

The process of communication begins with ideation. It includes the formation of an idea or selection of a message which is to be transmitted. Ideation in technical communication process depends on the sender’s subject competence (his professional knowledge, experiences and abilities). Lack of subject-competence might lead to poor ideation and result in ineffective communication. If a person lacks in knowledge then the process of communication is stopped at first stage.
2. ENCODING (Preparation of a message): -

It is the second step and involves linguistic (language skill) competence and organizational (systematic and structured presentation skill) competence. Encoding is the process of changing the information into some form of logical and coded message. Message’s form (oral facial expression and gesture), length, tone and style are decided by sender. 

 

 

3. TRANSMISSION (Sending of a message): -

 Transmission refers to the flow of message over the chosen channel. For transmitting the message to the receiver a proper channel (verbal/non verbal/spoken/written) and a medium (telephone/memo/report/letter/e-mail/face to face) are selected. Especially in technical communication it is essential that the right time, place and mode are chosen because transmission is one of basic aspects of communication.
4. DECODING (understanding of a message): -

Decoding involves absorption of encoded message and understanding. Receiver receives the message in coded stimuli after that he/she interprets and analyzes the message. Messages are decoded in the form of meanings. If decoding is perfect it means communication will be perfect. Decoding in technical written communication also refers to reading and understanding technical write-ups such as reports, proposals, instructions, manuals etc.

5. RESPONSE/ FEEDBACK (Answer to a message): -

It is the last stage of technical communication process. It is the reaction receiver to the sender. The process of communication is completed when feedback is according to sender’s satisfaction. So, response is the key to communication as the effectiveness of communication depends on how a receiver’s response is with the meaning the sender intended.