Providing and Receiving Feedback

 Providing and Receiving Feedback

1.     Feedback is the last step in the process of communication and response from the receiver.

2.     Feedback in communication decides the success of communication and motivates sender to continue the communication.

3.     Feedback can be given verbally or nonverbally.

4.     Whether you are providing (Giving) or receiving feedback, clarity, open mindness, unbiasedness, and objectivty must be taken care.

5.     Feed back is different from evaluation and judgement.

6.     It is a formative assesment tool that used descriptive, constructive, and nonjudgemental language.

Importance of feedback

1.     Helps in effective communication.

2.     Helps in coordination.

3.     Helps to achieve goals of communication

4.     Helps to solve problem.

5.     Helps to understand the weakpoint.

6.     Helps in decisin making.

7.     Helps to exchange ideas and information

8.     Helps to get ground reality of a situation.

9.     Helps to motivate an individual.

10.  Negative feedback helps in improvement.

Tips to provide feedback

Honest feedback gives the reality- what did an individual do and where can he improve? Effective feedback is crucial for personal and professional development. An individual must know how to give feedback-

1.     Start with positives: Always start with positive points and appreciation for good things.

2.     Be specific: Don’t hover, come to the poiunt and be very specific about a point.

3.     Be clear:  Be clear so that it can provide reality to the receiver.

4.     Be consice: Be concise to attaract the focus of the receiver.

5.     Be genuine: Use positive verbal and friendly words.

6.     Be on time: provide feedback timely so that weak point can be taken care and strong point can enhance confidence.

7.     Give opinion not judgement: Simply provide your opinion and mention it clearly.

8.     Make it an ongoing process: Make receiver comfortable and few tips can be suggested.

9.     Focus on action: don’t’s focus on person rather speak about action//behaviour.

10.  Deliver with tectics: Deliver feedback with empathy and respect

Tips to receive feedback

Receiving feedback with courage and an open mind leads to a more confident person. An individual must learn how to welcome a feedback-

1.     Listen actively: be focused and attentive while reeiving feedback.

2.     Appreciate the feedback: always welcome a feedback as it gives you other’s opinion.

3.     Don’t hurry to revert back: accept it with open mind. Don’t make excuse or throw back.

4.     Take it seriously: never ignore any point/advise. Be serious about it.

5.     Do self evaluation: start improving the weak point by evaluating self.

6.     Take it as an opportunity to learn: don’t be negative. Take it as an opportunity to learn.

7.     Follow the tips given in feedback: take feedback seriously and follow the expert’s opinion.

8.     Ask to clarify: Ask question to clarify any point.