LISTENING: PROCESS

 LISTENING PROCESS:

Listening is a skill which is practiced carefully to make communication strong. The process of listening looks simple but it is completed in certain steps like-

d)     Receiving:

This is the first stage of listening process in which listener physically listens the message & take note on it. The efficiency of this stage will be affected by various external factors, such as noise, poor hearing, lack of  attention etc.

e)     Interpreting/understanding:

At this stage, listener infer the speaker’s meaning. Interpretation is based on listener’s experience, expectations, values, beliefs, ideas and needs. Various interpersonal and cultural barriers cast effects on listener’s understanding of meaning.

f)      Remembering:

The stage at which listener store the messages for future reference are called remembering. The listener stores the information while listening to speaker.

g)     Evaluating:

Evaluation is the stage, in which listener consider the point                 mentioned by speaker and assess the same as per their importance.

h)     Responding:  

After evaluating the message, the listener responds to speaker. Listener can choose any method to respond. He may use verbal or non-verbal communication.